Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 Octo... (32018R1724)
Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Text with EEA relevance.)
- REGULATION (EU) 2018/1724 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
- of 2 October 2018
- establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012
- (Text with EEA relevance)
- CHAPTER I
- GENERAL PROVISIONS
- Article 1
- Subject matter
- Article 2
- Establishment of the single digital gateway
- Article 3
- Definitions
- CHAPTER II
- GATEWAY SERVICES
- Article 4
- Access to information
- Article 5
- Access to information not included in Annex I
- Article 6
- Procedures to be offered fully online
- Article 7
- Access to assistance and problem-solving services
- Article 8
- Quality requirements related to web accessibility
- CHAPTER III
- QUALITY REQUIREMENTS
- SECTION 1
- Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services
- Article 9
- Quality of information on rights, obligations and rules
- Article 10
- Quality of information on procedures
- Article 11
- Quality of information on assistance and problem-solving services
- Article 12
- Translation of information
- SECTION 2
- Requirements related to online procedures
- Article 13
- Cross-border access to online procedures
- Article 14
- Technical system for the cross-border automated exchange of evidence and application of the ‘once-only’ principle
- Article 15
- Verification of evidence between Member States
- SECTION 3
- Quality requirements related to assistance and problem-solving services
- Article 16
- Quality requirements related to assistance and problem-solving services
- SECTION 4
- Quality monitoring
- Article 17
- Quality monitoring
- CHAPTER IV
- TECHNICAL SOLUTIONS
- Article 18
- Common user interface
- Article 19
- Repository for links
- Article 20
- Common assistance service finder
- Article 21
- Responsibilities for the ICT applications supporting the gateway
- CHAPTER V
- PROMOTION
- Article 22
- Name, logo and quality label
- Article 23
- Promotion
- CHAPTER VI
- COLLECTION OF USER FEEDBACK AND STATISTICS
- Article 24
- User statistics
- Article 25
- User feedback on the services of the gateway
- Article 26
- Reporting on the functioning of the internal market
- Article 27
- Online summary overviews
- CHAPTER VII
- GOVERNANCE OF THE GATEWAY
- Article 28
- National coordinators
- Article 29
- Coordination group
- Article 30
- Tasks of the gateway coordination group
- Article 31
- Annual work programme
- CHAPTER VIII
- FINAL PROVISIONS
- Article 32
- Costs
- Article 33
- Protection of personal data
- Article 34
- Cooperation with other information and assistance networks
- Article 35
- Internal Market Information System
- Article 36
- Reporting and review
- Article 37
- Committee procedure
- Article 38
- Amendment to Regulation (EU) No 1024/2012
- ‘Article 1
- Subject matter
- Article 39
- Entry into force
- ANNEX I
- List of areas of information relevant for citizens and business exercising their internal market rights referred to in point (a) of Article 2(2)
- ANNEX II
- Procedures referred to in Article 6(1)
- ANNEX III
- List of the assistance and problem-solving services referred to in point (c) of Article 2(2)
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