REGULATION (EU) 2018/1724 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
of 2 October 2018
establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012
(Text with EEA relevance)
CHAPTER I
GENERAL PROVISIONS
Article 1
Subject matter
Article 2
Establishment of the single digital gateway
Article 3
Definitions
CHAPTER II
GATEWAY SERVICES
Article 4
Access to information
Article 5
Access to information not included in Annex I
Article 6
Procedures to be offered fully online
Article 7
Access to assistance and problem-solving services
Article 8
Quality requirements related to web accessibility
CHAPTER III
QUALITY REQUIREMENTS
SECTION 1
Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services
Article 9
Quality of information on rights, obligations and rules
Article 10
Quality of information on procedures
Article 11
Quality of information on assistance and problem-solving services
Article 12
Translation of information
SECTION 2
Requirements related to online procedures
Article 13
Cross-border access to online procedures
Article 14
Technical system for the cross-border automated exchange of evidence and application of the ‘once-only’ principle
Article 15
Verification of evidence between Member States
SECTION 3
Quality requirements related to assistance and problem-solving services
Article 16
Quality requirements related to assistance and problem-solving services
SECTION 4
Quality monitoring
Article 17
Quality monitoring
CHAPTER IV
TECHNICAL SOLUTIONS
Article 18
Common user interface
Article 19
Repository for links
Article 20
Common assistance service finder
Article 21
Responsibilities for the ICT applications supporting the gateway
CHAPTER V
PROMOTION
Article 22
Name, logo and quality label
Article 23
Promotion
CHAPTER VI
COLLECTION OF USER FEEDBACK AND STATISTICS
Article 24
User statistics
Article 25
User feedback on the services of the gateway
Article 26
Reporting on the functioning of the internal market
Article 27
Online summary overviews
CHAPTER VII
GOVERNANCE OF THE GATEWAY
Article 28
National coordinators
Article 29
Coordination group
Article 30
Tasks of the gateway coordination group
Article 31
Annual work programme
CHAPTER VIII
FINAL PROVISIONS
Article 32
Costs
Article 33
Protection of personal data
Article 34
Cooperation with other information and assistance networks
Article 35
Internal Market Information System
Article 36
Reporting and review
Article 37
Committee procedure
Article 38
Amendment to Regulation (EU) No 1024/2012
‘Article 1
Subject matter
Article 39
Entry into force
ANNEX I
List of areas of information relevant for citizens and business exercising their internal market rights referred to in point (a) of Article 2(2)
Area |
INFORMATION REGARDING RIGHTS, OBLIGATIONS AND RULES ARISING FROM UNION AND NATIONAL LAW |
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INFORMATION REGARDING RIGHTS, OBLIGATIONS AND RULES |
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ANNEX II
Procedures referred to in Article 6(1)
Life events |
Procedures |
Expected output subject to an assessment of the application by the competent authority in accordance with national law, where relevant |
Birth |
Requesting proof of registration of birth |
Proof of registration of birth or birth certificate |
Residence |
Requesting proof of residence |
Confirmation of registration at the current address |
Studying |
Applying for a tertiary education study financing, such as study grants and loans from a public body or institution |
Decision on the application for financing or acknowledgement of receipt |
Submitting an initial application for admission to public tertiary education institution |
Confirmation of the receipt of application |
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Requesting academic recognition of diplomas, certificates or other proof of studies or courses |
Decision on the request for recognition |
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Working |
Request for determination of applicable legislation in accordance with Title II of Regulation (EC) No 883/2004(1) |
Decision on applicable legislation |
Notifying changes in the personal or professional circumstances of the person receiving social security benefits, relevant for such benefits |
Confirmation of receipt of notification of such changes |
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Application for a European Health Insurance Card (EHIC) |
European Health Insurance Card (EHIC) |
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Submitting an income tax declaration |
Confirmation of the receipt of the declaration |
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Moving |
Registering a change of address |
Confirmation of deregistration at the previous address and of the registration of the new address |
Registering a motor vehicle originating from or already registered in a Member State, in standard procedures(2) |
Proof of registration of a motor vehicle |
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Obtaining stickers for the use of the national road infrastructure: time-based charges (vignette), distance-based charges (toll), issued by a public body or institution |
Receipt of toll sticker or vignette or other proof of payment |
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Obtaining emission stickers issued by a public body or institution |
Receipt of emission sticker or other proof of payment |
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Retiring |
Claiming pension and pre-retirement benefits from compulsory schemes |
Confirmation of the receipt of the claim or decision regarding the claim for a pension or pre-retirement benefits |
Requesting information on the data related to pension from compulsory schemes |
Statement of personal pension data |
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Starting, running and closing a business |
Notification of business activity, permission for exercising a business activity, changes of business activity and the termination of a business activity not involving insolvency or liquidation procedures, excluding the initial registration of a business activity with the business register and excluding procedures concerning the constitution of or any subsequent filing by companies or firms within the meaning of the second paragraph of Article 54 TFEU |
Confirmation of the receipt of notification or change, or of the request for permission for business activity |
Registration of an employer (a natural person) with compulsory pension and insurance schemes |
Confirmation of registration or social security registration number |
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Registration of employees with compulsory pension and insurance schemes |
Confirmation of registration or social security registration number |
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Submitting a corporate tax declaration |
Confirmation of the receipt of the declaration |
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Notification to the social security schemes of the end of contract with an employee, excluding procedures for the collective termination of employee contracts |
Confirmation of the receipt of the notification |
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Payment of social contributions for employees |
Receipt or other form of confirmation of payment of social contributions for employees |