Commission Implementing Regulation (EU) 2020/1121 of 29 July 2020 on the collecti... (32020R1121)
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Commission Implementing Regulation (EU) 2020/1121 of 29 July 2020 on the collection and sharing of user statistics and feedback on the services of the single digital gateway in accordance with Regulation (EU) 2018/1724 of the European Parliament and of the Council (Text with EEA relevance)
- COMMISSION IMPLEMENTING REGULATION (EU) 2020/1121
- of 29 July 2020
- on the collection and sharing of user statistics and feedback on the services of the single digital gateway in accordance with Regulation (EU) 2018/1724 of the European Parliament and of the Council
- (Text with EEA relevance)
- CHAPTER I
- General provisions
- Article 1
- Definitions
- Article 2
- Context data
- CHAPTER II
- Statistics
- Article 3
- Collection and transmission of statistics relating to information services
- Article 4
- Collection, aggregation and transmission of statistics relating to assistance and problem-solving services
- Article 5
- Access to and storage of statistics
- CHAPTER III
- User feedback
- Article 6
- Functionalities of the common user feedback tool
- Article 7
- Functionalities of the alternative user feedback tools
- Article 8
- Collection of user feedback on online procedures
- Article 9
- Collection of user feedback from users of assistance and problem-solving services
- Article 10
- Transmission of user feedback
- Article 11
- Access to and storage of user feedback
- Article 12
- Responsibilities
- CHAPTER IV
- Final provisions
- Article 13
- Personal data
- Article 14
- Entry into force
- ANNEX I
- Indicators for tagging referred to in Article 2(3)
- ANNEX II
- Technical requirements referred to in Article 3(2) and Article 10(2)
- Data transmission
- API security
- Requirements enabling the data transmission
- ANNEX III
- User feedback questions in the common user feedback tool, referred to in Article 6(1)(a):
Feedback