INHALT

Commission Regulation (EU) No 454/2011 of 5 May 2011 on the technical specification for interoperability relating to the subsystem ‘telematics applications for passenger services’ of the trans-European rail system Text with EEA relevance

COMMISSION REGULATION (EU) No 454/2011
of 5 May 2011
on the technical specification for interoperability relating to the subsystem ‘telematics applications for passenger services’ of the trans-European rail system
(Text with EEA relevance)
Article 1
Article 2
Article 3
Article 4
Article 5
Article 6
Article 7
Article 8
ANNEX I
1. INTRODUCTION
1.1.
Technical scope
1.2.
Geographical scope
1.3.
Content of this TSI
2. DEFINITION OF THE SUBSYSTEM/SCOPE
2.1.
Subsystem
2.1.1.
Providing passengers with information before and during the journey
2.1.2.
Reservation and payment systems
2.1.3.
Luggage management
2.1.4.
Issuing of tickets via ticket offices or ticket selling machines or telephone or Internet or any other widely available information technology
2.1.5.
Management of connections between trains and with other modes of transport
3. ESSENTIAL REQUIREMENTS
3.1.
Compliance with the essential requirements
3.2.
Aspects relating to general requirements
3.2.1.
Safety
3.2.2.
Reliability and availability
3.2.3.
Health
3.2.4.
Environmental protection
3.2.5.
Technical compatibility
3.3.
Aspects relating specifically to the telematics applications for the passenger services subsystem
3.3.1.
Technical compatibility
3.3.2.
Reliability and availability
3.3.3.
Health
3.3.4.
Safety
4. CHARACTERISATION OF THE SUBSYSTEM
4.1.
Introduction
4.2.
Functional and technical specifications of the subsystem
4.2.1.
Exchange of timetable data
4.2.1.1.
The railway undertaking makes available its own timetable data to other railway undertakings and to third parties
4.2.2.
Exchange of tariff data
4.2.2.1.
The railway undertaking makes available its own tariffs to other railway undertakings, authorised public bodies and third parties authorised to sell
4.2.3.
Handling of information on contact details of the railway undertaking
4.2.3.1.
The railway undertaking makes available a dataset of its contact details
4.2.4.
Handling of information concerning conditions of carriage
4.2.4.1.
The railway undertaking publishes information relating to conditions of carriage
4.2.5.
Handling of information concerning carriage of registered luggage
4.2.5.1.
The railway undertaking publishes conditions for the handling of registered luggage
4.2.6.
Handling of information concerning carriage and assistance of persons with reduced mobility (PRM)
4.2.6.1.
The railway undertaking publishes information on the accessibility of rail services and on the conditions of access to rolling stock
4.2.6.2.
The railway undertaking or ticket vendor sends an availability/reservation request for PRM assistance to the addressed system(s)
4.2.6.3.
Addressed system sends an availability/reservation response for PRM assistance
4.2.7.
Handling of information concerning the carriage of bicycles
4.2.7.1.
The railway undertaking publishes conditions for handling of bicycles
4.2.7.2.
A railway undertaking or ticket vendor sends an availability/reservation request for bicycles to the attributing reservation system
4.2.7.3.
Attributing reservation system sends availability/reservation response for bicycles
4.2.8.
Handling of information concerning the carriage of cars
4.2.8.1.
The railway undertaking publishes conditions for the handling of cars
4.2.8.2.
The railway undertaking or ticket vendor sends an availability/reservation request for cars to the reservation system
4.2.8.3.
Attributing reservation system sends availability/reservation response for cars
4.2.9.
Handling of availability/reservation
4.2.9.1.
The railway undertaking or ticket vendor sends an availability/reservation request to the attributing reservation system
4.2.9.2.
Attributing reservation system sends availability/reservation response
4.2.10.
Handling of security elements for product distribution
4.2.10.1.
Attributing system creates security element for electronic delivery
4.2.10.2.
Attributing system creates a dossier reference for the railway undertaking for electronic delivery
4.2.10.3.
Attributing system creates a dossier reference for the passenger for electronic delivery
4.2.11.
Delivery of the product to the customer after its purchase (fulfilment)
4.2.11.1.
Fulfilment — direct — for international and foreign sales
4.2.11.2.
Fulfilment — indirect — for international and foreign sales
4.2.11.3.
Fulfilment — direct — domestic sales
4.2.11.4.
Fulfilment — indirect — domestic sales
4.2.12.
Handling of information provision in the station area
4.2.12.1.
Station manager informs customers within the station
4.2.13.
Handling of information provision in the vehicle area
4.2.13.1.
The railway undertaking informs passengers in the train
4.2.14.
Train preparation
4.2.14.1.
‘Train ready’ message for all trains
4.2.15.
Train running information and forecast
4.2.15.1.
Train running information for all trains
4.2.15.2.
Train running forecast for all trains
4.2.16.
Service disruption information
4.2.16.1.
General remarks
4.2.16.2.
Train Running Interrupted message for all trains
4.2.17.
Handling of short term timetable data for trains
4.2.17.1.
Path Request message
4.2.17.2.
Path Details message
4.2.17.3.
‘Path Not Available’ message
4.2.17.4.
Path Confirmed message
4.2.17.5.
Path Details Refused message
4.2.17.6.
Path Cancelled message
4.2.17.7.
‘Receipt Confirmation’ message
4.2.17.8.
‘Booked Path No Longer Available’ message
4.2.18.
The quality of the data and information related to this TSI
4.2.18.1.
The requirements
4.2.19.
Various reference files and databases
4.2.19.1.
Reference files
4.2.19.2.
Additional requirements concerning databases
1. Authentication
2. Security
3. ACID
4. Access control
5. Tracing
6. Locking strategy
7. Multiple access
8. Reliability
9. Availability
10. Maintainability
11. Safety
12. Compatibility
13. Import facility
14. Export facility
15. Mandatory fields
16. Plausibility checks
17. Response times
18. Performance aspects
19. Capacity aspects
20. Historical data
21. Back-up strategy
22. Commercial aspects
23. Privacy aspects
4.2.20.
Electronic transmission of documents
4.2.21.
Networking and communication
4.2.21.1.
General architecture
4.2.21.2.
Network
4.2.21.3.
Protocols
4.2.21.4.
Security
4.2.21.5.
Encryption
4.2.21.6.
Central repository
4.2.21.7.
Common interface for RU/IM communication
4.2.22.
Management of connection with other modes of transport
4.3.
Functional and technical specifications of the interfaces
4.3.1.
Interfaces with the Rolling Stock Subsystem
4.3.2.
Interfaces with the Telematics Applications for Freight Subsystem
4.4.
Operating rules
4.4.1.
Data quality
Accuracy
Completeness
Consistency
Timeliness
Data quality metrics
4.4.2.
Operating the central repository
4.5.
Maintenance rules
4.6.
Professional qualifications
4.7.
Health and safety conditions
4.8.
Registers of authorised types of vehicles and of infrastructure
5. INTEROPERABILITY CONSTITUENTS
5.1.
Definition
5.2.
List of constituents
5.3.
Constituents’ performances and specifications
6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR USE OF THE CONSTITUENTS AND VERIFICATION OF THE SUBSYSTEM
6.1.
Interoperability constituents
6.1.1.
Assessment procedures
6.1.2.
Module
6.2.
Subsystem Telematics Applications for passenger services
7. IMPLEMENTATION
7.1.
Introduction
7.2.
Phase one — detailed IT specifications, governance and master plan
7.2.1.
Project governance of Phase one
7.2.2.
Roles and responsibilities
7.2.2.1.
Stakeholders
7.2.2.2.
European Railway Agency
7.2.2.3.
Commission
7.2.3.
Deliverables
7.2.4.
Milestones
7.3.
Phase 2 — Development
7.4.
Phase 3 — Deployment
7.5.
Change Management
7.5.1.
Change Management Process
7.5.2.
Specific Change Management Process for technical documents published by the European Railway Agency
7.6.
Specific cases
7.6.1.
Introduction
7.6.2.
List of specific cases
8. GLOSSARY
ANNEX II
LIST OF OPEN POINTS
ANNEX III
ANNEX IV
LIST OF TARIFFS MEANT FOR INTERNATIONAL OR FOREIGN SALES
C.1.
NRT Tariffs
C.2.
IRT Tariffs
C.3.
Special Tariffs