Commission Implementing Regulation (EU) 2015/1051 of 1 July 2015 on the modalitie... (32015R1051)
Commission Implementing Regulation (EU) 2015/1051 of 1 July 2015 on the modalities for the exercise of the functions of the online dispute resolution platform, on the modalities of the electronic complaint form and on the modalities of the cooperation between contact points provided for in Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes
- COMMISSION IMPLEMENTING REGULATION (EU) 2015/1051
- of 1 July 2015
- on the modalities for the exercise of the functions of the online dispute resolution platform, on the modalities of the electronic complaint form and on the modalities of the cooperation between contact points provided for in Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes
- Article 1
- Subject matter
- Article 2
- Electronic complaint form
- Article 3
- Informing the respondent party
- Article 4
- Identification of the alternative dispute resolution (ADR) entity
- Article 5
- Information to be provided by ADR entities
- Article 6
- Conclusion of certain disputes and deletion of personal data
- Article 7
- Electronic notification of the list of ADR entities
- Article 8
- Feedback system
- Article 9
- Cooperation between ODR contact points
- Article 10
- Entry into force
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